For care agencies

Write it once.
Care is remembered.

Care workers enter the same visit into eMAR, into visit notes, and sometimes onto paper in the home. C.A.R.E.S. records it once — and everyone who should see it, sees it.

See the portal with sample data Start your 14 day trial Book a demo
A laptop on a desk showing the C.A.R.E.S. agency portal Operations Dashboard with today’s visits, exceptions and staffing (sample data)

Demo preview — sample data from the agency portal’s Operations Dashboard.

The day it runs

1
The rota is set in the officeEach visit carries the tasks and the note the carer needs before they knock.
2
The carer checks in on their phoneThe time, the person and the device go on the record.
3
Notes and ticks at the doorWritten on the spot, not remembered back at the office.
4
One tap tells the officeRunning late, can’t get in yet, need more time. Facts, straight to the office.
5
Check-out closes the visitThe office watches it happen on the Live Shift Board.

The office fields the calls

Families ring the office to ask how a visit went. With C.A.R.E.S., they see updates as they happen — and the phone stops being the record.

A dropped connection loses nothing

If the office’s connection drops, the Live Shift Board keeps recording — check-ins, check-outs and visit notes are held and sync when it returns, as one record, never a duplicate.

Trust is provenance

Families told us trust means seeing what was entered, what changed, and who changed it. Approvals and e-signatures prove it.

What your team gets

Rota and visitsPlan the week, assign carers, move visits. Double-ups and cover are on the record.
Live Shift BoardWho is on shift, who is en route, who has checked in. Live, from real check-ins.
Check-in and check-outFrom the carer’s phone, with time and device recorded on every visit.
Visit notesWritten on the spot. The last visit’s notes are there before this one starts.
Care tasksTasks with owners, due dates and priorities. Carers tick their own, the office sees it all.
Compliance and DBSA DBS register with an attributed reveal log. Care plan reviews signed and verifiable.
DocumentsCare plans, risk assessments and policies, with access control, e-signatures and a real archive.
IncidentsAn incident register with a timeline, honest closure and an outcome on the record.
MessagingDirect messages, team groups and one-way announcements, with acknowledgements.
ReportsFigures drawn from your own records, including punctuality on visits.
Staff and seatsInvites by email, link or join code. Admin, coordinator and care worker roles. Two-factor sign-in for the office.
Time off and lone workingLeave, absences and working patterns. A discreet alert reaches the office when a carer needs someone, and when a visit runs past its end without a check-out.

Most care management systems serve the agency. C.A.R.E.S. serves the agency, the care worker, the family and the older person.

And the other two faces

The older personTheir own portal, free, always. Their day, their medication reminders, daily check-ins, messages with their circle, and an Emergency SOS button that alerts the people they choose. They decide who sees what.
The familyThe Caring for Someone portal: medications and dose records, tasks and planning, check-ins, messages, and reports they can share. That is their own subscription, on their own terms.

None of this adds to your bill. The older person’s portal is free for them, always, and a family subscription is theirs, never yours.

Pricing

£99 /month
+ 10 caregiver seats included

£99 a month, or £990 a year with two months free.
Ten carer seats included, then £8 a seat a month or £80 a seat a year (£8/seat/month, £80/seat/year).
You choose your seat count at checkout and change it on the Billing page, with the effect stated before you press.
Every plan starts with a 14 day trial. You add your card when you start the trial from your Billing page, nothing is paid today, and the first charge lands on day 15 unless you cancel.
No VAT is currently charged.

Start your 14 day trial → Book a demo
A notepad beside a coffee mug listing: Visits recorded once, Encrypted in transit, Easy to set up, Built in the UK

Three ways in

See the portal with sample data Start your 14 day trial Book a demo

Prefer to talk first? support@heycares.com