Plans & Pricing

Simple, transparent plans built for the people doing the caring. Every plan includes daily reminders and Emergency SOS.

No hidden fees Cancel anytime Privacy by design

Myself

The older adult’s own portal.

Free

Free, always · No card needed

  • Your own medication reminders & schedules
  • Daily check-ins & tasks
  • Emergency SOS button & alerts
  • A care circle of up to 3 people
Friendly C.A.R.E.S. robot holding a Hello sign
Get started — free, always
Most Popular

Family Premium

For families & caregivers.

£9.99/mo

£99/yr (2 months free) · Cancel anytime

  • Up to 3 care recipients
  • Up to 10 people in each care circle
  • Daily check-ins & updates
  • Routine insights — from 14 days & 10 marked doses per medicine
  • Report exports & care summaries
  • Everything in the Myself plan
C.A.R.E.S. robot family with grandparents and child robots
Subscribe — secure checkout

Care Agency

For care teams & organisations.

From £99/mo

£99/mo or £990/yr (2 months free) · No VAT is currently charged

10 caregiver seats included · then £8/seat/mo or £80/seat/yr

  • Everything in Family Premium
  • Multiple care recipients & staff seats
  • Admin dashboard · assign caregivers · role permissions
  • Agency reports, audit history & e-signatures
  • Support by email, one working day
C.A.R.E.S. doctor robot presenting a care overview dashboard
Pay now — secure checkout Book a demo

Our promise: safety is never paywalled

The person receiving care is never charged: the older adult’s own C.A.R.E.S. account is free, always. Family Premium and Care Agency add the tools for the people caring: reports, exports, larger circles and team features.

Medication reminders Free for the older adult Daily check-ins Free for the older adult Emergency SOS button Free for the older adult Myself accounts Always free

All plans include daily reminders and Emergency SOS

Feature Family Premium£9.99 /moFor families caring together Care AgencyFrom £99 /moFor care teams & organisations
Care recipientsThe number of people who can receive support on one account — each with their own profile, routines and reminders Up to 3 Unlimited
Care-circle membersFamily and friends invited into the care circle — they can see updates, get notifications and stay involved from their own device Up to 10 Unlimited
Caregiver seats (staff)Individual staff logins with rotas, visit check-in/out, notes and records — 10 seats included on Care Agency, extra seats £8/mo each — 10 incl · £8/seat
Daily reminders & notificationsGentle daily nudges for routines, appointments, hydration and visits — delivered on the phone or tablet, no setup needed
Medication remindersMedication reminders at the right times, on every plan
Routine insightsInsights build up separately for each medicine: nothing shows until it has 14 days of history and at least 10 marked doses — about two weeks for a medicine taken every day, around five weeks for one taken twice a week, and around ten weeks for a weekly one
Emergency SOSOne tap sends an instant alert to everyone in the care circle with the time it was raised — included on every plan
Caregiver updatesAfter each visit, notes and updates are shared with the family so everyone knows how the day went
Family dashboardA single dashboard showing wellbeing, recent visits, reminders completed and activity — one clear picture for the whole family
Email supportDirect email support at support@heycares.com
Advanced reports & evidence packsAgency-level reporting: trends over time and CQC-style evidence packs — beyond the care summaries and report exports included with Family Premium —

Every plan includes the essentials: Emergency SOS, daily reminders and check-ins. No long contracts: upgrade, downgrade or cancel anytime.

Not sure which plan is right for you?

We're happy to advise with no obligation — email us and a real person will reply.

support@heycares.com