AI alerts are support indicators, not medical conclusions.
C.A.R.E.S may use AI to support routine insights, reminders and caregiver visibility. The AI may look at information such as missed check-ins, missed reminders, activity changes or repeated routine changes.
AI outputs are not medical conclusions. They are only support indicators that may help users and caregivers notice possible changes.
Always reviewed by humans
AI alerts should always be reviewed by a human caregiver or appropriate professional.
Not a diagnosis
AI alerts should not be treated as diagnosis or clinical advice.
The AI Companion can make mistakes
The Companion answers from the information recorded in your account and is built to decline medical questions — but like every AI assistant it can be wrong, incomplete or out of date. For anything medical speak to your GP, a pharmacist or NHS 111, and in an emergency always call 999.
The photo check is a suggestion, not identification
The medication photo check compares appearance against your own reference photos. It can be wrong and cannot tell apart similar-looking medications. Always check the label before taking anything, and ask your pharmacist or Care Circle if unsure.
No harmful automated decisions
The platform will not make fully automated harmful decisions without human review.